Frequently Asked Questions (FAQ)

Which restaurants are participating? How can I redeem a deal? Here you'll find the most frequently asked questions and their answers!

GENERAL
We have selected restaurants and negotiated unique introductory deals with them, such as 2-for-1 main course or a free dessert with the main course. With a 2-for-1 main course, you only pay for one of the two dishes – the cheaper one is not charged. With the NeoTaste app, you can easily view, book, and redeem these deals.
Currently, over 3.500 restaurants are participating with a total of over 7.000 exclusive offers.

All restaurants
FREE TRIAL
Simply go to "Profile" → "Membership" → "Cancel Membership"
BECOME A MEMBER
Simply in the app! Either directly after registration or through the Join button on the right side in the map view. Download Now
PayPal, credit card, debit card
The easiest way is in the app. Go to "Profile -> Settings -> Edit profile" and then "Delete account". If you have any questions, please write to us! Contact
BOOK A DEAL
  1. Select a restaurant on the map or in the list view.
  2. Choose a time slot when you want to redeem the deal.
  3. The deal is booked – now you're good to go!
Explained here with screenshots
No, currently, booking a deal does not include a table reservation. Therefore, it's best to additionally reserve a table to be on the safe side. If no table is available, you can easily cancel the deal and rebook for another time.
The idea behind NeoTaste is to discover new restaurants and make the on-site visit a complete experience. Therefore, deals usually do not apply to delivery or takeout – however, this can be decided by the restaurateurs themselves. So, it's worth asking if unsure.
Unused booked deals are automatically released overnight and can be booked again.
REDEEM DEAL
Show your booked deal when placing an order at the restaurant to inform the staff. When paying, show the deal again and validate it: click on Redeem and then confirm by swiping, done!
Most deals can be redeemed every 6 months. The idea behind NeoTaste is to try out many different restaurants!
REFER NEOTASTE
Through "Profile" → "Refer NeoTaste". Your personal code is at the bottom, which you can share with your friends. For each person you invite, you'll receive 1 month of NeoTaste credited.
After downloading the app, you can create an account and then enter the code through "I have a voucher code". Alternatively, you can come back to this screen through the Join button on the map view.

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