Frequently Asked Questions (FAQ)

Which restaurants are participating? How can I redeem a deal? Here you'll find the most frequently asked questions and their answers!

Frequently Asked Questions

General

Membership

Booking & Redeeming a Deal

Recommend NeoTaste

Gift Box

How can I cancel the trial period?

What payment methods are available?

How can I delete my account?

How do I book a deal?

What happens if I don't use a booked deal?

Where can I change my personal information?

How can I change my phone number?

Why can't I log into the app with my login details?

How can I change my payment method?